AC Hotel by Marriott Pasadena

The hotel lived up to expectations

Pros: Central & near all amenities. Clean, well presented, comfortable rooms

It was a great stay with good staff

Pros: I liked the asthetics and the energizing bathroom steamers offered by the elevator.

Cons: The chair for the desk in the room was not comfortable if you had to sit on it for awhile to work and the bed was stiff (the pillows were great!)

Fancy Hotel for a local getaway

Pros: The location of the hotel was within walking distance of so many restaurants. We enjoyed the spacious room and comfortable bed and shower.

Cons: We were hoping for a room with a balcony or windows that opened with a better view, but other than that, the room was great!

Hotel is clean and staff are helpful

Pros: The hotel location is great. It’s located near cafes and restaurants.

Cons: The bathroom. It’s not for senior friendly, the shower and the knob are far, not easy to handle for older people of 70+ years old

Pros: Mooi en nieuw hotel. Personeel zeer behulpzaam en vriendelijk. Nette kamers.

Cons: Bijgeboekt ontbijt is oké maar zeer beperkte keuze. Je kunt wel a la carte ontbijten en dan is er meer keuze.

Pros: Brand new hotel decorated perfectly. Clean and fantastic staff!

Cons: Nothing!

City Get Away!

Pros: Everything. Locations new and clean and amazing staff.

Cons: The modern European charm. The bar is a nice touch.

问题多多的新酒店

Pros: 酒店是新开业，设施很新。地理位置也很好，酒店对面Urth Caffé不错。我们提前一个多月预定的时候，性价比还是比较高的。但当我们想续订的时候，价格就非常贵了。

Cons: 我们入住的第二晚空调系统就坏了，虽然这是个很新的酒店。酒店的走廊里房间里，弥漫着空调泄露的硫化物的臭味，无法入睡。酒店的前台同意给我们退房，我们换了一个酒店去睡。但是酒店的系统扣款时候，却仍扣了我们这一晚的费用。幸好当时我们还在这个城市，去了前台投诉。他们表示sorry，说系统出错了,会给我们处理。我们投诉的时候。前面一对夫妇正在投诉房间的冰箱坏了，要求更换房间。这种设备以及服务水平,真是让人感觉到糟心。如果人已经离开的话，退费恐怕是一个很麻烦的问题。 另外酒店的WiFi竟然是要收费的。我不会再选择这个酒店。

Artistic getaway.

Pros: Loved it! Super beautiful facility and so happy a AC Hotel opened up in Pasadena, definitely will be the only hotel I stay at whenever I visit LA. Only concern was the ac was not working so well so I was a bit warm at night. But I was still able to sleep comfortably!

Pros: The property is really nice, clean, friendly and helpful staff. Drinks at the bar are a little expensive but are really good and strong. Dinner is pricey as well but it's good. Breakfast $30 per person we didn't have breakfast during the stay. Within walk distance to city civic center, arts district. Safe neighborhood we walked back to our room from the civic center pretty late at night it was well lite.